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Chatbot

A chatbot is a program on a company’s website that visitors can talk to get information or receive some customer service. Simple chatbots have pre-programmed responses to common questions and can help keep your visitors engaged. If there are not enough resources available to have live customer support at all times, a chatbot can be a good alternative. It will take some coding know-how, however, as creating a chatbot can be a daunting endeavor!

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